Shipping policy

Shipping Policy

At SnackyTreats.in, we aim to deliver your orders quickly, safely, and reliably so your furry friend never has to wait too long.

Shipping Charges

Free shipping is available on all orders above ₹499.
A nominal shipping fee may apply to orders below ₹499, which will be calculated at checkout.

Order Processing and Dispatch

All orders are processed and dispatched within 48 business hours, excluding Sundays and public holidays.
Orders placed after working hours will be processed on the next business day.

Delivery Timeline

Orders are dispatched within 48 business hours from the date of order processing.

Once dispatched, estimated delivery timelines are as follows:

• Metro cities: 2–4 business days

• Non-metro and remote locations: 4–6 business days

Delivery timelines may vary depending on location and external factors.

Courier Partners

We work with trusted logistics partners to ensure smooth and timely delivery, including Delhivery, Blue Dart, Shadowfax, and other reliable courier services.

Courier selection is based on your delivery location to ensure the fastest and most efficient delivery experience.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp.

You can track your order in real time until delivery.

Delivery Delays

While we strive to deliver within the promised timelines, delays may occur due to weather conditions, high order volumes, or operational challenges with courier partners.

Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate.
If delivery fails due to incorrect details or recipient unavailability, re-shipping charges may apply.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.

Kindly share relevant images or videos to help us resolve the issue quickly.

Returns and Refunds

For details on returns, replacements, and refunds, please refer to our Returns and Refund Policy.

Contact Us

For any shipping-related queries or assistance, you can reach out to us at support@snackytreats.in or on WhatsApp at +91-8657048137